Gastnutzer
4. Oktober 2024
I recently stayed at Vivanta Pune for two weeks (25 Aug – 6 Sept) and, despite some initial challenges, the outstanding service truly made my stay worthwhile. Upon arrival, I encountered an issue with the room due to humidity, which wasn’t ideal. However, I must give special thanks to Anamika from the hotel staff, who went above and beyond to ensure I was relocated to a better room as soon as one became available. She consistently checked in to make sure everything was perfect, and her exceptional care made all the difference. For anyone looking to unwind, I highly recommend a visit to the hotel salon – Asif offers a wonderfully relaxing hair wash. It was a much-needed treat during my stay. When it came time to check out, the process was seamless. Though I didn’t catch the staff member’s name, they were incredibly efficient in splitting all my bills accurately and swiftly, which is rare in my experience with other hotels. I was very impressed by their professionalism. While the room issue did impact my initial impression, the outstanding service more than compensated for it. Because of the dedicated staff and their excellent service, I wouldn’t hesitate to return to Vivanta Pune in the future.
Übersetzen